Apteryx,
Inc.
313 S. High St. Suite 200
Akron, OH 44308
Apteryx Sales Hours are 9:00am to 5:00pm Eastern Time, Monday to Friday.
Sales Phone: (330) 376-0889 or toll free at (877) 278-3799
Sales Fax: (330) 376-0788
Store: http://www.apteryx.com/store
Sales Email: info@apteryx.com
Before contacting Technical Support, refer to the user manual and on-line Help system for details. If either of these methods do no provide you with the information you need, you can obtain technical support in the following ways:
24-hour world-wide-web support: http://www.apteryxware.com
Phone: (330) 376-0889 or toll free at (877) 278-3799
Fax: (330) 376-0788
Email Support: support@apteryx.com
Note! Technical Support is provided for registered users. Be sure to provide your product registration number in the Email or fax. If you contact Apteryx Technical Support via the telephone, you will be asked for your product registration number.
Telephone: You can reach Apteryx Technical Support by phone between 9:00am and 5:00pm, Eastern Time, Monday through Friday (Note that after-hours and weekend support may also periodically be available). When you call, you should be at your computer and be prepared to provide the following information:
Product registration number.
Product version number.
Type of hardware you are using.
The exact wording of any message or error that may appear on your screen.
What happened and what you were doing when the problem occurred.
How you tried to solve the problem.
Apteryx Technical Support (330) 376-0889 or toll free at (877) 278-3799.
