Frequently Asked Questions

What is the difference between using KM or KVM switches and SingleControl?

The difference is we do it with easy to use and install software, instead of expensive hardware and cabling, and the time to get it installed.

SingleControl is very easy to install with very little configuration, and can be uninstalled very simply. This make it great for temporary or permanent installations. Sounds easier to install and less time consuming than connecting all that cable, right?

Where is SingleControl used?

SingleControl uses include training stations, test benches, flight sims, IT installation rooms and closets, trader desks, basically anywhere multiple PC workstations are needed for one user.

Several monitors and PCs are often placed side-by-side for use by one operator. SingleControl reduces user workspace requirements by reducing desktop space wasted on multiple keyboards and mouse areas. One can now make room for more desks and operators, which allows greater revenue and profit potential.

Do I need a display for each PC workstation?

Generally, yes. SingleControl is built to be used on a multiple system setup with multiple displays. However for smaller installations you may be able to get away with using just one or two monitors. Some monitors do allow multiple sources - 2 PCs per monitor. Check with the monitor manufacturer for specs.

Although it won’t be automatic, as you would have to switch the monitor’s source with a button or similar way, you would still need only one keyboard & mouse on your desktop.

How many computers can SingleControl be used on?

SingleControl software can be used across an unlimited number of clients with just one master computer. Each client can also be used standalone - simply interrupt the master just by moving the client computer’s mouse or hitting a key on Windows XP or 2000 systems.

Is it secure?

SingleControl is intended to be implemented over a LAN, where security is not much of an issue. It can be run over wide area networks, and is as secure as your network.

Does SingleControl burden the client or master computers, or even the network?

No more than any other Windows service or utility. The usage is fully automatic and transparent to the user. It requires very little bandwidth to work effectively.

Does it work with Multiple Host machines?

Absolutely! Multiple Host (or Multihomed) machines, i.e. - a computer with 2 or more Network Interface Cards (NICs) - work just fine. SingleControl works by IP address, and can control computers that are even on a separate sub-network.

Are there any incompatibilities?

Installation of SingleControl will disable certain features of pcAnywhere; in particular the CTRL+ALT+DEL sequence generation function.

Why are the trial version downloads so large?

Apteryx prefers to make our users' lives easier, and we provide all required pieces that our software requires.

When software runs at system level, it needs certain software parts that ensure proper installation and uninstallation, and to be fully compliant with certain features of Windows.

Why isn't there a SingleControl Service download?

Service programs do not run on all flavors of Windows, therefore we provide and maintain only applications as demos.

The SingleControl application demo is a fully functioning version that is identical to the SingleControl Service program. The only difference is that it runs as an application on your Windows PC.