Known Problems and Limitations

Reporting Problems

XrayVision problems can be reported by contacting technical support or by using our on-line problem reporting forms.

NT has drawing problems when set at a 256-color display.
On the Tooth/Teeth Images and Delete Patient Image dialogs, the second button from the right in the lowest thumbnail control will not display a tooltip when the button is entered from the bottom.
XrayVision can crash if a TWAIN source manager crashes.
XrayVision can crash if the user does not quit or complete active image captures before terminating the application.
If a computer enters suspend mode, XrayVision can crash.
New images sometimes ignore the image type selected by the user and store as a JPEG image.
Text on lowest tiles in a layout can disappear.
Printing single images from a ZIP file will print the ZIP file date and not the individual file's date.
Opening a patient file directly under Nobody will not display patient's information (it is treated as a non-patient file).
Ctrl+F4 and Ctrl+F6 are redefined by XrayVision.
Preview area in open file dialog can be overlapped by the resizeable open file dialog features in Win98 and Win2000.
The user can crash XrayVision by capturing an image from a device that they previously did not close (i.e. the user captures an image from a TWAIN device and before closing the TWAIN session, they try to capture another image from the same device).